pc88 Privacy Policy

Your privacy matters to us. This policy explains exactly what personal data pc88 collects, why we collect it, how we protect it, and what rights you have as a player in Bangladesh.

SSL Encrypted Data Protected Bangladesh Players

Legal Notice

Introduction and Scope of This Policy

📅 Effective Date: 1 January 2026

This Privacy Policy ("Policy") describes how pc88 ("we", "us", "our", "the Platform") collects, uses, stores, and discloses personal data when you visit the pc88 website at https://pc88.cam or use any service provided through it, including casino games, sports betting, live dealer games, crash games, and account management features. This Policy applies to all registered players, visitors, and any other individuals whose data we process in connection with the platform.

By registering an account on pc88 or continuing to use the platform after this Policy has been published or updated, you acknowledge that you have read and understood this Policy and consent to the data practices described herein. If you do not agree with this Policy, you must discontinue use of the platform immediately. This Policy forms part of the pc88 Terms and Conditions, which govern your overall use of the platform.

Your Commitment: It is your responsibility to read this Policy carefully and to keep yourself updated whenever we publish a revised version. We will notify registered players of material changes by email or in-platform notification at least 7 days before the change takes effect.

Data Collection

What Personal Data We Collect

pc88 collects personal data in several ways: directly from you when you register or interact with the platform, automatically as you use the site, and from third parties such as payment processors and identity verification providers. The categories of personal data we collect include the following:

👤 Identity Information
When you register on pc88, we collect your full name, date of birth, gender, nationality, residential address (including city and district — for example Dhaka, Chittagong, Sylhet, Rajshahi, or Khulna), email address, and mobile phone number. We also collect government-issued ID document details (NID, passport, or driving licence) when identity verification is required.
💳 Financial Information
We collect transactional data related to deposits and withdrawals on the platform, including the payment method used (bKash, Nagad, Rocket, Upay, Visa, Mastercard), transaction reference numbers, transaction amounts in BDT, timestamps, and transaction status. We do not store full payment credentials. Card numbers and mobile wallet credentials are handled exclusively by our certified payment gateway partners and never transmitted to or stored on pc88 servers.
📱 Technical & Device Data
When you access pc88 from your mobile device or browser, we automatically collect technical data including your IP address, device type and model, operating system version, browser type and version, screen resolution, language settings, time zone (Bangladesh Standard Time, UTC+6), referring URL, session duration, and pages visited. This data is used to ensure the platform functions correctly on your device and to detect fraudulent activity.
📊 Gameplay & Behavioural Data
We record game activity including titles played, bet amounts, win/loss outcomes, session lengths, and game frequency. This data is used to provide the gaming service, calculate bonus eligibility, monitor for responsible gaming indicators, detect unusual betting patterns, and improve the platform experience. Gameplay logs are retained in accordance with the data retention schedule set out later in this Policy.

We do not collect sensitive personal data such as biometric data, racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by applicable law (for example, collecting health-related information in the context of a responsible gaming self-exclusion request). We do not knowingly collect personal data from persons under the age of 21.

Data Use

How We Use Your Personal Data

pc88 uses your personal data strictly for the purposes described in this Policy. We do not use your data for any purpose incompatible with those stated here. The primary purposes for which we process personal data are as follows:

  • 1Account registration, identity verification, and age verification: to create and manage your pc88 account, confirm your identity, and verify that you meet the minimum age requirement of 21 years.
  • 2Service delivery and improvement: to provide the gaming, betting, and related services you request; to process deposits and withdrawals; to communicate account-related information; and to improve the platform based on your usage patterns.
  • 3Fraud prevention, security, and anti-money-laundering compliance: to detect, investigate, and prevent fraudulent transactions, money laundering, identity theft, account takeover, and other illegal activities, including through automated monitoring systems.
  • 4Responsible gaming: to monitor player activity for indicators of problem gambling, apply player-requested deposit limits or self-exclusion restrictions, and send responsible gaming reminders or alerts to players who display at-risk behaviour.
  • 5Customer support: to respond to your enquiries, resolve disputes, process account appeals, and provide assistance with platform features. Support communications are retained for quality assurance and regulatory compliance purposes.
  • 6Marketing communications (where you have opted in): to send you promotional offers, bonus notifications, game recommendations, and news about pc88 products and features. You may opt out of marketing at any time through your account settings or by contacting support.
No Sale of Data: pc88 does not sell, rent, or lease your personal data to third parties for their own marketing purposes. Your data is not a commercial product. We share it only with service providers and authorities as set out in the Data Sharing section of this Policy.

Legal Grounds

Legal Basis for Processing

pc88 processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing activity:

📜 Contractual Necessity
Processing is necessary to perform the contract between you and pc88. This covers registration, account management, service delivery, and the processing of deposits and withdrawals. Without this processing, pc88 cannot deliver the services you have requested.
⚖️ Legitimate Interest
We process certain data on the basis of legitimate interest, where this does not override your rights and freedoms. This includes fraud detection, security monitoring, platform analytics, and the improvement of our services. We carry out balancing tests to confirm that our legitimate interests are proportionate and do not unfairly prejudice your privacy rights.
🛡️ Legal Obligation
We process data to comply with applicable legal obligations, including anti-money-laundering regulations, KYC requirements, tax reporting obligations, and responses to lawful requests from regulatory or law enforcement authorities in Bangladesh. Data processed under legal obligation cannot be limited or erased on the basis of individual request alone.

Third Parties

Data Sharing and Third-Party Disclosure

pc88 does not sell your personal data. We share your data with third parties only in the limited circumstances described below, and always with appropriate contractual protections in place to safeguard your privacy.

🔗 Service Providers
We share data with trusted third-party service providers who assist in operating the platform. These include payment processing partners (bKash, Nagad, Rocket, Upay, Visa, Mastercard gateway operators), identity verification providers, fraud detection vendors, cloud hosting providers, and customer support platform providers. All service providers are bound by data processing agreements that restrict them from using your data for any purpose other than providing services to pc88.
🏛️ Regulatory & Legal Authorities
We may disclose your personal data to regulatory bodies, law enforcement agencies, financial intelligence units, or courts in Bangladesh where we are legally required or permitted to do so. Such disclosures may include providing transaction records, account information, or identity documents in connection with anti-money-laundering investigations, fraud enquiries, or court orders. We will not disclose data to authorities beyond what is legally required.
🚫 No Sale or Unauthorised Transfer
pc88 strictly prohibits the sale, rental, or unauthorised transfer of your personal data to any third party for commercial purposes. We do not share your data with advertising networks, data brokers, or affiliate marketers in a manner that would allow them to build profiles of you independently. Any sharing of data with affiliated entities is done on a need-to-know basis and subject to the same privacy protections described in this Policy.

Where we engage service providers located outside Bangladesh, we take steps to ensure that appropriate safeguards are in place for any transfer of personal data, including standard contractual clauses, data processing agreements, and vendor security assessments. We do not transfer personal data to jurisdictions that do not provide an adequate level of data protection without putting in place appropriate safeguards.

Security Measures

How We Protect Your Data

pc88 implements a multi-layered security framework to protect your personal data from unauthorised access, accidental loss, disclosure, alteration, or destruction. The key technical and organisational measures we have in place include:

🔒

SSL Encryption

All data transmitted between your device and pc88 servers is encrypted using TLS 1.2 or higher.

🛡️

Access Controls

Access to personal data is restricted to authorised staff on a strictly need-to-know basis with role-based permissions.

🔑

Password Hashing

Player passwords are stored as cryptographic hashes and never in plaintext. pc88 staff cannot retrieve your password.

👁️

Fraud Monitoring

Automated systems monitor transactions and sessions in real time to detect suspicious activity and trigger security alerts.

🗄️

Secure Storage

Personal data is stored on servers with physical and logical security controls including firewalls, intrusion detection, and regular backups.

📋

Audit Logging

All significant data access and modification events are logged and reviewed periodically for compliance and security assurance.

While pc88 takes all reasonable steps to protect your personal data, no platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify affected players as soon as reasonably practicable and take immediate steps to contain and remediate the breach.

Cookies

Cookies and Tracking Technologies

pc88 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse usage patterns. A cookie is a small text file placed on your device by the platform. Cookies do not contain executable code and cannot access other data on your device. You can control cookies through your browser settings; however, disabling certain cookies may affect your ability to use the platform.

🍪 Essential Cookies
These cookies are strictly necessary for the platform to function. They manage your login session, maintain your account state across pages, and enable secure transactions. Essential cookies cannot be disabled without breaking core platform functionality.
📈 Analytics Cookies
We use analytics cookies to understand how players interact with the platform — which games are most popular, how long sessions last, and where errors occur. This data is aggregated and anonymised where possible. Analytics cookies help us improve the platform experience for all Bangladesh players.
🎯 Preference Cookies
Preference cookies remember your settings — such as language preference, display settings, and notification preferences — so that you do not need to reconfigure them every time you visit. These cookies improve your overall experience on pc88 but are not strictly essential to core functionality.
✦ ✦ ✦

pc88 does not use third-party advertising cookies or allow external advertising networks to place tracking cookies on your device through the platform. If you have concerns about cookies, you can clear them from your browser at any time without losing your account data, which is stored server-side.

Player Rights

Your Data Rights as a pc88 Player

As a player whose data is processed by pc88, you have the following rights in relation to your personal data. To exercise any of these rights, contact pc88 support with your registered account details. We will respond within 30 days of receiving a valid request.

  • 👁️ Access Request a copy of the personal data we hold about you.
  • ✏️ Rectification Ask us to correct inaccurate or incomplete personal data we hold about you.
  • 🗑️ Erasure Request deletion of your personal data where retention is no longer necessary or lawful.
  • 🚫 Objection Object to processing carried out on the basis of legitimate interest, including direct marketing.
  • 📦 Portability Receive a structured, machine-readable copy of data you have provided, where technically feasible.
  • ↩️ Withdraw Consent Withdraw consent at any time for processing based on consent (e.g. marketing). Withdrawal does not affect prior processing.
Limitations: Some rights are subject to legal limitations. For example, we cannot erase data that we are legally required to retain for anti-money-laundering compliance or tax purposes. Where we are unable to fulfil a request in full, we will explain the reason in writing.

Retention

Data Retention Periods

pc88 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The standard retention schedules we apply are as follows: active account data (identity, contact, gameplay records) is retained for the duration of your account plus 5 years after closure; financial transaction records are retained for a minimum of 6 years from the date of the transaction in accordance with financial record-keeping obligations; support correspondence is retained for 3 years from the date of the interaction; and marketing communication logs are retained for 2 years from the date of last consent or last interaction, whichever is later.

When personal data is no longer required, it is securely deleted or anonymised in accordance with our data destruction procedures. Anonymised data that can no longer be attributed to any identifiable individual may be retained indefinitely for statistical and platform improvement purposes, as it no longer constitutes personal data.

Age Restriction

Children and Minors — Under-21 Policy

pc88 is strictly an adult-only platform. We do not knowingly collect, process, or retain personal data from any person under the age of 21. Our registration process includes mandatory age declaration and identity verification, and we reserve the right to require documentary proof of age at any stage of the account lifecycle. If we discover or are informed that personal data has been collected from a person under 21, we will immediately close the relevant account, void any balances, and permanently delete all associated personal data without delay.

If You Know a Minor Has Registered: Please contact pc88 support immediately at [email protected] (plain text — not a clickable link) so we can take swift action to close the account and erase all associated data. We take under-age gambling extremely seriously and will cooperate fully with parents, guardians, and relevant authorities in Bangladesh to address any such case.

Policy Updates

Changes to This Policy and How to Contact Us

pc88 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform functionality, legal obligations, or applicable regulations. When we make a material change to this Policy, we will post the updated version on this page with a revised effective date and notify registered players via email or in-platform notification at least 7 days before the change takes effect. Your continued use of the platform after the effective date of a revised Policy constitutes acceptance of the updated terms.

If you have any questions, concerns, or requests regarding this Privacy Policy or the personal data pc88 holds about you, please contact our support team. The pc88 support team is available 24 hours a day, 7 days a week for Bangladesh players. Support is provided in English via live chat on the platform.

Support email: [email protected] (plain text only — not a clickable link). All privacy-related enquiries are handled confidentially. Response times: live chat typically under 5 minutes; email within 4 hours during normal operations. Bangladesh Standard Time (BST, UTC+6) is used for all time references.

Your Privacy Is Our Priority

Have questions about how your data is used? Visit our FAQ or log in to manage your privacy settings on pc88. For players aged 21 and above only.

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