Responsible Gaming at pc88

Gaming should be enjoyable entertainment — never a source of financial stress or harm. pc88 provides the tools, resources, and support you need to play responsibly and stay in control at all times.

Safe & Fair 21+ Only Bangladesh Players

Our Pledge

pc88's Commitment to Responsible Gaming

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We care about our players: pc88 believes that responsible gaming is not just a regulatory requirement — it is a fundamental duty to every player on the platform. We are committed to providing a safe environment where entertainment and player wellbeing go hand in hand.

Gambling on pc88 is designed to be a fun, voluntary form of entertainment. The vast majority of our Bangladesh players enjoy cricket betting, live casino, slots, and crash games as a leisure activity without any negative consequences. However, we recognise that for a small number of people, gambling can become a problem — and it is our responsibility to act early, provide the right tools, and connect those players with the help they need.

Every responsible gaming tool on pc88 is available free of charge to all registered players. You do not need to contact support to use them — they are accessible directly from your account settings at any time, day or night. We encourage every player to review these tools and make use of them proactively, before any issue arises.

Age Policy

Minimum Age Requirement — 21 and Above Only

21+

Minimum Age for All Players

pc88 is strictly an adult-only platform. No person under the age of 21 may register, deposit, or play on pc88 under any circumstances.

The 21+ age limit is strictly enforced on pc88. During registration, every player must confirm they are 21 years of age or older. pc88 reserves the right to request documentary proof of age — such as a National Identity Card (NID), passport, or driving licence — at any stage of the account lifecycle, including before processing a withdrawal. Any account found to belong to a person under the age of 21 will be closed immediately, all balances will be voided, and the matter will be referred to the appropriate authorities in Bangladesh.

We strongly encourage parents and guardians in Bangladesh to use parental control software to prevent underage individuals from accessing online gambling sites. If you are a parent or guardian and believe that a minor in your household has opened or accessed a pc88 account, please contact our support team immediately.

Parental Controls: If you share a device with younger family members, ensure your pc88 account is protected with a strong, unique password and that you log out after every session. Never share your login credentials with anyone.

Player Tools

Responsible Gaming Tools Available on pc88

pc88 has built a comprehensive suite of responsible gaming tools that are available to every registered player at no cost. Access them at any time through your account settings. You do not need to speak to an agent to activate any of these tools — they are self-service and take effect immediately upon activation.

💰 Deposit Limits
Set Your Own Deposit Cap: Choose a daily, weekly, or monthly deposit limit to cap how much you can add to your account in any given period. Once a limit is set, it takes effect immediately and cannot be increased for 24 hours — this cooling period protects you from impulsive decisions made in the heat of the moment. Lowering a limit takes effect immediately; raising it takes at least 24 hours.
⏱️ Session Reminders
Know How Long You've Been Playing: Set a custom session duration reminder — for example, 30 minutes, 1 hour, or 2 hours. When your session reaches the duration you have set, pc88 will send you a clear on-screen notification reminding you how long you have been playing. This tool is particularly useful for players who lose track of time during live casino sessions or fast-paced crash games.
❄️ Cooling-Off Period
Take a Short Break: Activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time, your account will be temporarily restricted — you will not be able to deposit or place bets. The cooling-off period is ideal for players who feel they need a short pause without committing to full self-exclusion. At the end of the cooling-off period, your account automatically reactivates.
🚫 Self-Exclusion
Exclude Yourself Permanently: If you feel you need a complete break from gambling, self-exclusion permanently closes your access to all pc88 services. Once activated, self-exclusion cannot be reversed by you or by the pc88 team. Any attempt to open a new account during the self-exclusion period will result in that account being closed immediately and any winnings voided. We take self-exclusion extremely seriously.
📊 Reality Check
Stay Aware of Your Activity: Enable regular reality check pop-ups that show you a summary of your gambling activity — including total time spent, total wagered, and net result — at intervals you select. This feature keeps you informed and helps prevent the illusion of time compression that can occur during long gaming sessions on fast-paced games like Aviator or Bingo Adventure.
🔔 Loss Alerts
Set a Loss Threshold: Define a maximum loss amount per session or per day. When your losses reach this threshold, pc88 will send you an alert and optionally pause your session until the following day. This tool helps you maintain a clear gambling budget and prevents chasing losses — one of the most common patterns associated with problem gambling.
How to Access: All tools are available in your account settings under the Responsible Gaming section. No waiting, no support ticket required — instant activation available 24/7 for Bangladesh players.

Why It Matters

Our Responsible Gaming Principles

These six principles guide everything pc88 does to support responsible gaming for our Bangladesh players:

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Player Safety First

Every platform decision is evaluated through a player safety lens before launch.

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Fair Play Certified

All games use certified RNG technology for fair, unbiased outcomes every time.

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Transparent Odds

RTP percentages are disclosed so players can make informed decisions before wagering.

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Support When Needed

Our 24/7 Bangladesh support team is trained to handle responsible gaming concerns sensitively.

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Budget Management

Built-in tools let players set hard limits on deposits, losses, and session length.

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Mobile Accessibility

All responsible gaming tools work seamlessly on any Android or iOS device in Bangladesh.

Know the Signs

Warning Signs of Problem Gambling

Gambling becomes a problem when it stops being entertainment and starts causing harm in other areas of your life. The following are common warning signs. If you recognise several of these in yourself or in someone you know, it may be time to seek support.

  • ⚠️ Spending more money on gambling than you can comfortably afford — regularly dipping into money earmarked for rent, food, bills, or family needs in Dhaka or elsewhere.
  • ⚠️ Chasing losses — continuing to play after losing in order to try to win back what you have lost, often escalating bet sizes in the process.
  • ⚠️ Gambling affecting your relationships — arguments with family or friends in Chittagong, Sylhet, or elsewhere about gambling behaviour, time spent, or money lost.
  • ⚠️ Feeling the need to keep gambling secret — hiding your activity, lying about the time or money spent, or using a secondary device so others cannot see.
  • ⚠️ Borrowing money or selling possessions to fund gambling — taking loans from friends, family, or financial institutions in Bangladesh to continue playing.
  • ⚠️ Feeling anxious, irritable, or depressed when not gambling — using gambling as a way to escape stress, anxiety, boredom, or personal problems rather than as entertainment.
You Are Not Alone: Problem gambling affects people from all walks of life across Bangladesh, from Dhaka to Cox's Bazar. Recognising the signs early and reaching out for help is a sign of strength, not weakness. pc88 is here to support you through every step of that process.

Stay In Control

Practical Tips for Healthy Gambling Habits

The following habits help most Bangladesh players keep gambling as a fun activity rather than a harmful one. We recommend reviewing these regularly, especially if you find yourself playing more frequently than usual.

  • 1Set a strict gambling budget before you start each session and treat it as a fixed entertainment expense — the same way you would budget for a cinema ticket or a meal out in Dhaka. Never gamble with money you cannot afford to lose.
  • 2Use a session timer — either pc88's built-in session reminder tool or a simple alarm on your phone — to cap your playing time. Decide before you start how long you will play, and stop when the timer goes off, regardless of whether you are winning or losing.
  • 3Never gamble to recover money you have already lost. Chasing losses is the most common route from recreational gambling to problem gambling. Accept losses as the cost of entertainment and move on.
  • 4Avoid gambling when you are feeling stressed, upset, tired, or under the influence of alcohol. Emotional states significantly impair decision-making and make it harder to stick to your pre-set budget and time limits.
  • 5Take regular breaks between gambling sessions — ideally at least one full day off between sessions. Use pc88's cooling-off tool if you find it difficult to take breaks voluntarily. Balance gambling with other activities such as cricket, family time, or social events.
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Responsible gambling is an ongoing habit, not a one-time decision. Regular self-checks — reviewing how much time and money you have spent over the past week or month — are one of the most effective ways to catch early warning signs before they escalate into a larger problem.

Self-Exclusion

Understanding pc88 Self-Exclusion in Detail

Self-exclusion is the most powerful responsible gaming tool available on pc88. It is designed for players who have reached the conclusion that they need to stop gambling entirely, either temporarily or permanently. When you activate self-exclusion, pc88 will immediately suspend your account, cancel any pending bets, and freeze any remaining balance until the exclusion period ends or until you formally request closure. You will be removed from all pc88 marketing communications immediately.

Self-exclusion periods on pc88 are available as follows: 6 months, 1 year, 3 years, or permanent (indefinite). The minimum self-exclusion period is 6 months; there is no "1 week" or "1 month" self-exclusion — those shorter breaks are covered by the cooling-off tool. During any self-exclusion period, you must not attempt to open a new account on pc88. Doing so is a breach of our Terms and Conditions and will result in immediate account closure and forfeiture of any balance.

Requesting Reactivation: After a self-exclusion period has fully elapsed, you may submit a written request to pc88 support to reactivate your account. There is a mandatory 7-day reflection period between your request and any reactivation. pc88 support may require you to confirm your understanding of responsible gaming tools as part of the reactivation process. pc88 reserves the right to decline reactivation requests where there is ongoing concern for a player's wellbeing.

Need Help?

Getting Support — You Are Not Alone

If you believe that gambling is becoming a problem for you or for someone you care about, please do not hesitate to reach out. Asking for help is the most important step, and pc88 is committed to connecting you with the right support as quickly as possible. Our responsible gaming support team is specifically trained to handle these conversations with sensitivity, confidentiality, and without judgement.

pc88 Responsible Gaming Support

Our dedicated responsible gaming support team is available 24 hours a day, 7 days a week for Bangladesh players. Whether you want to activate a tool, discuss a concern, or request self-exclusion, our team can help you through the process immediately via live chat on the platform.

Support email (plain text — not a clickable link): [email protected]

All responsible gaming communications are treated with complete confidentiality. Your account status and the nature of your enquiry will not be shared with any third party.

pc88 also encourages players who are struggling with problem gambling to speak with trusted family members or friends in Bangladesh. Social support from people who know you is one of the most effective elements of recovery. You do not have to face this alone.

Remember: gambling should always be a choice made freely, with money you can afford to spend, for entertainment only. The moment it stops feeling that way, pc88's responsible gaming tools and support team are here to help you get back in control.

Play Smart, Stay in Control

Have questions about responsible gaming tools or your account? Visit our FAQ or explore pc88 Casino. For players aged 21 and above only.

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21+ Only — Gamble Responsibly